Privacy Policy
Effective Date: November 19, 2025
Last Updated: November 19, 2025
At Impact Forge LLC ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our games (including Battlespace), websites, and related services (collectively, the "Services").
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy and our Terms of Service. If you do not agree with these terms, please discontinue use of our Services immediately.
1. Information We Collect
1.1 Information You Provide Directly
We collect information that you voluntarily provide to us, including:
- Account Information: Username, email address, password, and profile information when you create an account
- Contact Information: Name, email address, and message content when you contact us through our contact forms or customer support
- Payment Information: Billing information processed by third-party payment processors (we do not directly store credit card information)
- User-Generated Content: Any content you create, upload, or share through our Services, including messages, comments, and gameplay data
1.2 Information Collected Automatically
When you use our Services, we automatically collect certain information, including:
- Device Information: Hardware model, operating system version, unique device identifiers, IP address, browser type, and mobile network information
- Gameplay Information: Game progress, scores, achievements, playtime, in-game purchases, and other gameplay statistics
- Log Information: System activity, error reports, crash data, hardware settings, date and time of access, and referring URLs
- Location Information: General geographic location based on IP address
- Cookies and Similar Technologies: We use cookies, pixels, local storage, and similar technologies to collect information about your browsing activities
1.3 Information from Third Parties
We may receive information from third-party services, including:
- Epic Games and Unreal Engine: When you play our games built with Unreal Engine, Epic Games may collect certain technical and usage data as described in the Epic Games Privacy Policy
- Social Media Platforms: If you connect your account to social media services, we may receive profile information you've authorized those services to share
- Analytics Providers: Information from analytics services like Google Analytics, including usage patterns and demographic information
- Payment Processors: Transaction confirmation and payment status from payment service providers
2. How We Use Your Information
We use the information we collect for the following purposes:
- Service Provision: To provide, maintain, and improve our games and Services
- Account Management: To create and manage your account, verify your identity, and authenticate users
- Customer Support: To respond to your inquiries, provide technical support, and resolve disputes
- Game Functionality: To enable multiplayer features, save game progress, track achievements, and provide personalized gaming experiences
- Communications: To send you service-related announcements, updates, security alerts, and administrative messages
- Marketing: To send you promotional materials, newsletters, and information about new features or products (you may opt out at any time)
- Analytics and Improvement: To analyze usage patterns, monitor and analyze trends, and improve our Services
- Security and Fraud Prevention: To detect, prevent, and address technical issues, fraudulent activity, and violations of our Terms of Service
- Legal Compliance: To comply with applicable laws, regulations, legal processes, or governmental requests
- Business Operations: To facilitate business transactions, such as mergers, acquisitions, or asset sales
3. How We Share Your Information
We may share your information in the following circumstances:
3.1 Service Providers
We share information with third-party service providers who perform services on our behalf, including:
- Cloud hosting providers (AWS, Google Cloud, Microsoft Azure, etc.)
- Analytics providers (Google Analytics, Unity Analytics, etc.)
- Payment processors (Stripe, PayPal, etc.)
- Customer support platforms
- Email service providers
- Content delivery networks
3.2 Epic Games and Unreal Engine
Our games are built using Unreal Engine, and Epic Games may collect certain technical and usage data as described in their privacy policy. This may include:
- Hardware specifications and performance metrics
- Crash reports and error logs
- Plugin usage and engine analytics
- Aggregated usage statistics
Epic Games processes this data as a separate data controller. Please review the Epic Games Privacy Policy for more information.
3.3 Legal Requirements
We may disclose your information if required by law or in response to:
- Legal processes (subpoenas, court orders, etc.)
- Governmental or regulatory requests
- National security or law enforcement requirements
- Protection of our rights, property, or safety, or that of our users or the public
3.4 Business Transfers
If we are involved in a merger, acquisition, asset sale, or bankruptcy, your information may be transferred as part of that transaction.
3.5 With Your Consent
We may share your information with third parties when you have given us explicit consent to do so.
We do not sell or share your personal information for cross-context behavioral advertising purposes as defined by applicable privacy laws.
4. Data Retention
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Retention periods vary depending on the type of information and the purposes for which we use it:
- Account Information: Retained until you delete your account, plus an additional period to comply with legal obligations
- Gameplay Data: Retained for the duration of your active use, plus a reasonable period for backup and recovery purposes
- Customer Support Records: Retained for up to 3 years after the last interaction
- Analytics Data: Typically aggregated and anonymized after 26 months
- Legal and Compliance Records: Retained as required by applicable law
5. Data Security
We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction, including:
- Encryption of data in transit and at rest using industry-standard protocols (SSL/TLS)
- Regular security audits and penetration testing
- Access controls and authentication mechanisms
- Employee training on data protection and privacy
- Incident response and breach notification procedures
However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and store information. Cookies are small data files stored on your device that help us improve our Services and your experience.
Types of Cookies We Use:
- Essential Cookies: Required for basic website functionality and cannot be disabled
- Analytics Cookies: Help us understand how visitors interact with our Services (Google Analytics, etc.)
- Functional Cookies: Enable enhanced functionality and personalization (language preferences, etc.)
- Advertising Cookies: Used to deliver relevant advertisements (if applicable)
You can control cookies through your browser settings, but disabling certain cookies may limit your ability to use some features of our Services.
7. Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
7.1 General Rights
- Access: Request access to the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal obligations)
- Data Portability: Request a copy of your information in a portable format
- Objection: Object to certain processing of your information
- Restriction: Request restriction of processing in certain circumstances
- Withdraw Consent: Withdraw consent for processing based on consent (without affecting prior processing)
7.2 Rights for EU/EEA/UK Residents (GDPR)
If you are located in the European Union, European Economic Area, or United Kingdom, you have additional rights under the General Data Protection Regulation (GDPR), including:
- The right to lodge a complaint with a supervisory authority
- The right to receive clear information about processing activities
- Enhanced rights regarding automated decision-making and profiling
7.3 Rights for California Residents (CCPA/CPRA)
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:
- Right to know what personal information is collected, used, shared, or sold
- Right to delete personal information (subject to exceptions)
- Right to opt out of the sale or sharing of personal information
- Right to correct inaccurate personal information
- Right to limit use and disclosure of sensitive personal information
- Right to non-discrimination for exercising your privacy rights
Note: We do not sell or share personal information as defined by CCPA/CPRA.
7.4 Rights for Virginia Residents (VCDPA)
Virginia residents have similar rights under the Virginia Consumer Data Protection Act.
7.5 How to Exercise Your Rights
To exercise any of these rights, please contact us at:
- Email: [email protected]
- Contact Form: Available on our website
We will respond to your request within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request.
8. Children's Privacy
Our Services are not directed to children under the age of 13 (or the applicable age of digital consent in your jurisdiction). We do not knowingly collect personal information from children under 13.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we learn that we have collected personal information from a child under 13 without parental consent, we will take steps to delete that information promptly.
For users between 13 and 18, we recommend parental supervision and encourage parents to monitor their children's online activities.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence, including the United States and other jurisdictions where our service providers operate. These countries may have data protection laws that differ from those in your country.
When we transfer personal information from the EU/EEA/UK to other countries, we ensure appropriate safeguards are in place, such as:
- Standard Contractual Clauses approved by the European Commission
- Adequacy decisions by relevant authorities
- Other legally approved transfer mechanisms
10. Third-Party Links and Services
Our Services may contain links to third-party websites, services, or applications that are not operated by us. This Privacy Policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through our Services.
Third-party services that may be integrated with our games include:
- Epic Games and Unreal Engine
- Steam, PlayStation Network, Xbox Live, or other gaming platforms
- Social media platforms (Discord, Twitter, Facebook, etc.)
- Analytics and advertising services
11. Do Not Track Signals
Some browsers include a "Do Not Track" (DNT) feature that signals to websites you visit that you do not want your online activity tracked. Because there is not yet a common understanding of how to interpret DNT signals, our Services do not currently respond to DNT signals.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or for other operational, legal, or regulatory reasons. When we make material changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you through our Services, email, or other appropriate means
- Obtain your consent if required by applicable law
We encourage you to review this Privacy Policy periodically. Your continued use of our Services after changes are posted constitutes your acceptance of the updated Privacy Policy.
13. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Impact Forge LLC
Email: [email protected]
Contact Form: /contact.html
Data Protection Officer (if applicable):
Email: [email protected]
For EU/EEA residents, if you believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local supervisory authority.
14. Additional Information for Specific Jurisdictions
14.1 European Union/EEA/UK
Legal Basis for Processing: We process your personal information based on the following legal grounds:
- Contractual Necessity: To perform our contract with you (providing Services)
- Legitimate Interests: For our legitimate business interests (improving Services, security, etc.)
- Consent: Where you have given consent (marketing communications, optional features, etc.)
- Legal Obligation: To comply with legal requirements
Data Controller: Impact Forge LLC serves as the data controller for your personal information.
14.2 Australia
If you are located in Australia, we comply with the Australian Privacy Principles under the Privacy Act 1988. You may lodge a complaint with the Office of the Australian Information Commissioner if you are not satisfied with our response to your privacy concerns.
14.3 Canada
If you are located in Canada, we comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws. You may file a complaint with the Privacy Commissioner of Canada if you believe we have not addressed your concerns appropriately.
This Privacy Policy was last updated on November 19, 2025. By using our Services, you acknowledge that you have read and understood this Privacy Policy.